Bendigo Health - Bendigo campuses and regional services

(PO Box 126), BENDIGO. VIC. 3552.
 Tel: (03) 5454 6000

Psychiatric Regional Triage Service

Service Contact
After Hours: 1300 363 788
Fax: (03) 5442 8346
Tel: 1300 363 788

Service Location: John Bomford Centre, Condon St., Bendigo

An appointment is not required

Fees
This service is Free

Eligibility
This service is the single point of entry to Psychiatric Services in the Loddon Campaspe Southern Mallee Region. Public clinical mental health services are aimed primarily at people with more severe forms of mental illness or disorder (psychotic and non-psychotic), whose level of disturbance or impairment prevents other services from adequately treating or managing them.

Referrals can come from any source. Referrals need to have the following details available if possible: client details, aware of referral, reason for the referral, presenting features or presenting problem, significant recent and past history, alerts/risks/safety factors, current medication, current support systems.

Catchment(s) (Local Government Areas where this service is available)
Buloke (S), Campaspe (S), Central Goldfields (S), Gannawarra (S), Greater Bendigo (C), Loddon (S), Macedon Ranges (S), Mount Alexander (S), Swan Hill (RC)

Description
The Psychiatric Triage Service is a 24 hour telephone psychiatric crisis and referral service accessible via 1300 363 788 (local call cost from anywhere in Victoria).

The Psychiatric Triage Service acts as a single point of entry for all referrals into the Loddon Campaspe Southern Mallee Area Mental Health Services and provides you with immediate telephone access to an experienced, highly skilled mental health clinician.

In an urgent situation, which places any one in danger, it is important that you contact emergency services FIRST - 000 .

The Purpose of Our Department is to:

• Provide 24 hour psychiatric crisis advice.


• To act as a single point of entry into psychiatric services.


• Accept and review all referrals for mental health services from Loddon Campaspe Southern Mallee Region


• Facilitate and assess need for admission to Inpatient Units.


• Make an assessment based on the available information, provide advice or options to deal with the situation, or negotiate how, when and where a psychiatric response will be offered.

Hours of operation: 24hrs a day/ 7 days a week

This service operates from:
Emergency Department, Bendigo Health

Contact: Manager of Psychiatric Triage and PCATT Service

Links

All links will open in a new window.

• Association of Relatives and Friends of the Emotionally and Mentally Ill (ARAFEMI)
• Beyond Blue
• Carers Support Service – 1800 068 978
• Centre Against Sexual Assault (CASA) – 1800 806 292
• Children Of Parents With A Mental Illness
• Commonwealth Care Link – 1800 052 222
• DHS - Adult Mental Health Services in Loddon Campaspe / Southern Mallee area
• Direct Line (Alcohol and Drug Helpline) – 1800 888 236
• Gamblers Help – 1800 156 798
• Get On Top - A Guide to Mental Health
• Kids Help Line - 1800 551 800
• Lifeline Australia - 13 11 14
• Mensline Australia - 1300 78 99 78
• Mental Health Advice Line
• Mental Health Council of Australia
• Parent Line (Vic) - 13 22 89
• Post and Antenatal Depression Association
• Psychiatric Crisis Assessment & Treatment Team (PCATT)
• Reach Out - Reach Out. Find Out. Move on.
• SANE Australia
• Women’s Domestic Violence Service – 1800 015 188

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last updated: Tuesday, 30 October 2012

Information on this page has been provided by the relevant organisation.
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